All sales of service are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the payment against bill. We are not responsible for any bill payment for an incorrect STB No or VC No or user ID .
However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Services has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on(email ID mentioned) or posting us a message. In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - Recharge value, Transaction date and Order Number ( ) shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of service then you will be refunded the money within 7 working days from the date of the receipt of your email
If you have any doubt or question or any suggestion please fill up the form